Oscar Dogan

OSCAR dogan

464 Candle Light Ct.

Manitowoc, Wisconsin 54220

Phone (248) 202-3783
E-mail AOSCARDOGAN@YAHOO.COM

QUALIFICATION SUMMARY
Lean Six Sigma Black Belt / ASQ Certified Quality Engineer & Manager with broad expertise in Continuous Improvement Activities.  Possesses strong technical background in quality engineering, industrial engineering, and production systems.  Demonstrated excellent leadership, planning, analytical and organizational skills with ability to work well in Lean Enterprise team environment.

 

Lean Six Sigma                                                                        Lean Manufacturing, Cellular Work Cell

Design and Process FMEA                                                      Taguchi Methods
Statistical Process Control & Minitab                                      Robust Engineering

Shainin and Kepner-Tregoe Methods                                      SAP QM and DMS Modules
Process and Quality Improvements                                         Work Standards, Motion & Time Study

Kaizen / 5S                                                                             Best Business Practice (BBP)

Machine and Process Qualifications                                        Project Management

Customer and Supplier Communication                                  ISO 9001:2015, TS 16949, FDA

Production Part Approval Process (PPAP)                              Advanced Product Quality Planning (APQP)

 

 

PROFESSIONAL EXPERIENCE
The Vollrath Company, Sheboygan, Wisconsin                                                    July 2017 – Current

Director of Quality

–      Overhauled Quality Management System to drive the concept of End-to-End Quality from identifying Voice of the Customers (VoC) for new product launches to customer experience (warranty and field quality) while building compliance to FDA requirements

–      Defined and launched standardized Cost of Poor Quality dashboard to bring visibility to cost drivers hidden in functional siloes to enable structured problem solving approach for waste and cost elimination

–      Championed development and implementation of processes that drove overall warranty costs down by ~20% (~over $1M/year) through targeted efforts such as reduction of full unit field warranty replacements by 90%; reduction of service agent travel costs by 25% through establishment of service agent evaluation and structured returns review of all field failures

Kohler Co., Kohler, Wisconsin                                                                     September 2010 – July 2017

Lean Six Sigma Black Belt, Senior Staff Engineer – Supplier Quality, Staff Engineer – Supplier Quality

–     Deployed training and execution of structured problem solving methodology (Lean, Six Sigma, Shainin) delivering over $1Million in annual savings

–     Managed development and implementation of global quality metrics and dashboards including Cost of Quality metrics
–     5% year-over-year supplier PPM improvement through utilization of closed-loop quality system
–     Developed and implemented phased quality roadmap for plant operations and sourcing

–     Managed development of an integrated global supplier quality system for Kohler Co. and established

systems for supplier selection & approval, supplier audits, corrective actions and PPAP
–     Managed SAP QM module requirements development and pilot implementation

–     Implemented advanced quality (APQP) processes and tools for Kohler businesses and suppliers

 

 

 

 

 

 

Johnson Controls, Milwaukee, Wisconsin                                      December 2006 – September 2010

Advanced Quality Engineer (Hybrid Vehicle Systems), Senior Quality, Warranty & Reliability Engineer (Lead Acid Batteries)

–     Business Process Leader for SAP QM and DMS modules full lifecycle implementation

–     Managed Advanced Product Quality Planning (APQP) activities for advanced battery development

–     Managed development and implementation of Corrective Action System

–     Coached design and manufacturing teams in utilizing 6-Sigma and 8D methodologies

–     Trained and managed design and manufacturing teams in developing DFMEAs and PFMEAs

–     Managed supplier quality activities of U.S. suppliers for advanced battery program

–     Managed division wide quality improvement projects (including capital investments), supported new plant launches

–     Managed various project teams and trained team members on Shainin, K-T and 8D Methods

 

GKN Sinter Metals, Wisconsin Operations                                                 Mar 2003 – December 2006

Quality & Continuous Improvement Manager, Quality Engineer / Six Sigma Coordinator, Quality Technician

–     Trained and coordinated Six Sigma Green Belts and Kaizen team leaders for Lean Implementation

–     Championed Six Sigma, 5S and 8D projects resulting in significant cost savings

–     Managed corrective action teams, leading to a 75% decrease in customer concerns

–     Installed process improvement and labor standards, leading to production rate increases and 100% delivery schedule achievement on assigned projects.

–     Managed supplier relations and supplier corrective actions

–     Managed metrology laboratory to support Advanced Product Quality Planning (APQP) activities

 

EDUCATION
M.S., Engineering Management, Milwaukee School of Engineering, Milwaukee, Wisconsin – Current

M.B.A., Oakland University, Rochester, Michigan – 2002

B.S., Industrial Engineering, Middle East Technical University, Ankara, Turkey – 2001

 

CERTIFICATION
Certified Manager of Quality and OE, American Society for Quality, Milwaukee, Wisconsin – 2012

Lean Six Sigma Black Belt, Institute of Industrial Engineers, Norcross, Georgia – 2011

APQP and PPAP, Automotive Industry Action Group, Detroit, Michigan – 2009

Advanced Product Quality Planning, Ford Motor Co., Detroit, Michigan – 2009

TS 16949 Lead Auditor, Johnson Controls, Milwaukee, Wisconsin – 2007

Continuous Improvement Leader, GKN Aerospace, St. Louis, Missouri – 2006

Six Sigma Black Belt, International Quality Institute and ASQ, Milwaukee, Wisconsin – 2005

Certified Quality Engineer, American Society for Quality, Milwaukee, Wisconsin – 2005

Principles of Management, The Management Association, Milwaukee, Wisconsin – 2005

Shainin and Kepner-Tregoe Methods, DaimlerChrysler Quality Institute, Auburn Hills, Michigan – 2004

Robust Engineering/Taguchi Methods, American Supplier Institute, Livonia, Michigan – 2000

 

PROFESSIONAL ORGANIZATIONS
–     Senior member of American Society for Quality